This Privacy Policy explains how Motion by Maya ("Cue," "we," "us") collects, uses, and protects your information when you use the Cue mobile and web application (the "App"). Cue is a class-planning and teaching companion for yoga and movement teachers. By using Cue, you agree to this policy.
Cue is built local-first: your classes live on your device by default. Cloud features (account, sync, AI) are optional and only active when you choose to sign in.
1. Information we collect
Information you provide
Account information — if you create an account, your email address (and, if you sign in with Apple or Google, the identifier those services share with us). Passwords are handled by our authentication provider; we never see or store them in plain text.
Your content — the classes, sequences, poses, cues, notes, reflections, and settings you create in the App. Your profile name (e.g., "Teacher") if you enter one.
Imported material — text or photos of class plans you choose to import for parsing.
Recordings — if you film while teaching, videos are saved on your device and, if you allow it, to your device's photo library. Recordings are not uploaded to Cue's servers.
Subscription information — if you subscribe to Cue Pro, we receive your subscription status (which plan you hold, whether it is active, and when it renews or lapses), tied to your Cue account ID. We never receive or store your card number or payment details. Those go directly to Apple or to Stripe, which process the payment; see section 3.
Information collected automatically
Diagnostics — in production builds we use crash and error reporting (Sentry) to keep the App stable. This may include device type, OS version, and technical error data. It does not include your class content.
Product analytics — we use privacy-conscious analytics (PostHog) to understand which features are used, so we can improve Cue. We record named events (for example, opening the app, teaching a class, or starting a subscription) tied to an anonymous or account identifier. We do not send your class content. On the web, analytics run only after you accept them in the consent banner.
Session recordings (web only) — on cueyoga.com, and only after you accept analytics in the consent banner, we record a playback of your visit: which elements you click, how you scroll and move through the pages, and where errors occur. All text is masked before it leaves your browser — your class plans, cues, notes and anything you type are replaced with placeholder blocks in the recording, so we see the shape of what you did but never the words. Recordings are stored by PostHog for 30 days and then deleted. There is no session recording in the iOS app.
Connectivity status — we detect whether your device is online to manage sync.
Cue does not show ads, and we do not sell your personal information.
2. How we use your information
To provide core features: building, saving, teaching, and reflecting on classes.
To sync your library across your devices when you are signed in.
To unlock and manage Cue Pro if you subscribe: applying your subscription on every device you sign in on, restoring a purchase, and answering billing questions.
To power AI features you request (class generation, refinement, import parsing, photo transcription, reflection insights).
To maintain security, prevent abuse, and fix problems.
To respond to your support requests.
To contact you by email about Cue — important service notices (security, outages, changes to these policies or to pricing), occasional product updates, and invitations to tell us what you think. We send these because you created a Cue account. We do not sell or rent your address, and we do not send you anyone else's advertising. You can opt out of the non-essential messages at any time by replying "unsubscribe" to any of them or emailing the address in section 10; essential service notices continue either way.
3. Third-party services
We use a small number of trusted providers to operate Cue. Each receives only the data needed for its function.
Provider
Purpose
Data involved
Supabase
Accounts, authentication, and optional cloud sync/storage
Email, account ID, your class library (when signed in)
OpenAI
AI features (processed via our secure backend)
The class inputs, import text, photos, or reflections you submit to an AI feature
Apple / Google
Optional sign-in
The account identifier you authorize
RevenueCat
Subscription and entitlement management (iOS and web), so Cue Pro follows you across devices
Your Cue account ID, which plan you hold, and whether it is active
Stripe (through RevenueCat Web Billing)
Payment processing for subscriptions bought on cueyoga.com
The payment and billing details you enter on Stripe's checkout — we never see your card number
Apple App Store
Payment processing for subscriptions bought in the iOS app
Handled entirely by Apple under its own terms and privacy policy; we receive only whether your subscription is active
Spotify
Optional playlist features
Playlist data you choose to connect
Sentry
Crash/error reporting (production)
Technical diagnostic data
PostHog
Product analytics (consented)
Named usage events, and on the web a text-masked recording of your visit, with an anonymous or account identifier
When you use an AI feature, the relevant content is sent through our backend to OpenAI for processing and returned to you. We do not use your content to train our own models. OpenAI processes data under its own terms and does not use API data to train its models by default.
4. Storage, location, and retention
Class data is stored on your device and, if you are signed in, in our cloud database hosted by Supabase. We keep your account data for as long as your account is active. You can delete individual classes at any time, and you can delete your entire account and associated cloud data from within the App (Settings → Cloud sync → Delete account), which removes your synced data from our systems.
If you subscribe, we store your subscription status alongside your account for as long as that account is active. The payment records themselves sit with Apple or with Stripe, who keep them under their own retention policies and for as long as tax and accounting law requires.
5. Your rights and choices
Access & portability — your classes are always visible in the App; you can export class plans as PDFs.
Deletion — delete classes individually, or delete your whole account in-app at any time.
Use without an account — you can use Cue locally without signing in; cloud sync and AI simply stay off.
Permissions — camera, microphone, and photo-library access are requested only for filming while teaching, and can be revoked in your device settings.
Subscriptions — you can cancel Cue Pro at any time: on the web, in Settings → Manage subscription; on iOS, in your App Store account settings. Billing, renewal, and refund terms are in the Terms of Service.
Email from us — you can opt out of product updates and feedback requests at any time by replying "unsubscribe" to any message, or by emailing the address in section 10. Essential service notices (security, outages, policy or pricing changes) continue regardless, because they are part of running your account.
Depending on where you live (e.g., the EEA/UK under GDPR, or California under the CCPA/CPRA), you may have additional rights such as access, correction, deletion, and the right to object. To exercise these, contact us at the email below.
6. Children
Cue is intended for adult teachers and is not directed to children. We do not knowingly collect personal information from children under 13 (or the minimum age in your jurisdiction). If you believe a child has provided us information, contact us and we will delete it.
7. Security
We use industry-standard measures to protect your data, including encrypted connections and access controls on our backend. No method of transmission or storage is 100% secure, but we work to protect your information and limit what we collect.
8. International users
Cue may process and store information in countries other than your own, including the United States. By using the App, you consent to such transfer where permitted by law.
9. Changes to this policy
We may update this policy from time to time. We will revise the "Last updated" date above and, for material changes, provide notice in the App.